Online shopping has surged since the Covid pandemic first hit Australian shores in 2020. When Pureprofile and IAB carried out a national survey of online shopping behaviour in the past 12 months, the report found that most shoppers weren’t new to purchasing goods online, but their usage of it had significantly increased. Many of the […]

Whether it’s building a product or promotions recommendation engine, personalising customer experiences, or redesigning supply chain to meet ever-changing customer demands, retailers are facing challenges that require the ability to leverage connected data in real-time. Traditional relational database systems that keep information in columns and rows no longer suffice. Graph data platforms store data as […]

The combined challenges of the Great Resignation and COVID staffing shortages are creating a perfect storm for recruitment. The global war for talent – already intense pre-pandemic – is becoming more competitive than ever before. People are moving around, switching jobs, companies and even industries, chasing higher pay, bigger benefits and a better work-life balance. […]

Photo by Eric McNew The guest experience and serving the best possible version of that has always been the restaurant and food services industry’s central mission. As much as technology changes radically, some of the primary elements of a great guest experience remain the same. The real question is how technology intersects with perceptions and […]

The convergence of net zero ambitions, evolving digital and industrial technologies as well as changing consumer awareness is driving the emergence of new digital opportunities within the energy system. The World Economic Forum (WEF) estimates the potential for digital transformation to unlock US$1.3 trillion of value for the global electricity sector alone. Australia’s energy suppliers […]

HR teams rely on clear structures to manage reporting processes, authorisations, tasks, and role allocation across an organisation. Having an overview of complex organisational charts and a flexible framework to respond to change is indispensable. Graph data platforms are everywhere – from search engines and GPS navigation to powering social media and in contact tracing […]

The United Nations has described Artificial Intelligence (AI) as “humanity’s new frontier” that will “lead to a new form of human civilisation”. But the use of AI in our day-to-day lives presents many ethical dilemmas. Put simply: AI can’t always be trusted to be neutral and unbiased. Like it or loathe it, AI is already […]